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Hard Leads to Soft or Soft Leads to Hard is a live case study on industrial relations involving important episodes involving human relations, legal, administrative, social, political, and economical aspects of human resources management. Depending on the various situations, either of the approaches or a combination of both can be resorted by the management and union/employees to achieve their respective goals. Finally, theres the effectiveness of HR to act as spokesman between top management and employees.

1. At the end of every chapter or relevant episode, the caption lineage is explained with required amplification to provide practical insights by focusing on the consequences experienced.
2. Industrial relations and business interface are explained in the light of the need for planning and execution of various industrial relations strategies.
3. Scenarios on industrial relations are given as well as how they can be managed towards long-term peace, leading to employee relations.

All the three facets mentioned above shall surely provide application skills in managing industrial relations towards harmonious employee relations. As such, this literary work on live industrial-relations episodes with business connection and people connection will be helpful in taking crucial decisions in managing industrial conflicts towards long-term employee relations for both emerging/budding management and HR professionals apart from serving the reference book purpose for other stakeholders, such as consultants and management professionals.