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Emergency Triage

Telephone triage and advice

 

Manchester Triage Group

 

EDITED BY

Janet Marsden

Mark Newton

Jill Windle

Kevin Mackway–Jones

 

FIRST EDITION

 

 

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Editors

Janet Marsden, Professor of Ophthalmology and Emergency Care, Director – Centre for Effective Emergency Care, Manchester Metropolitan University.

Mark Newton Head of Service/Consultant Paramedic responsible for Urgent Care. North West Ambulance Service NHS Trust

Jill Windle, Lecturer Practitioner in Emergency Nursing, Salford Royal Hospitals NHS Foundation Trust and University of Salford.

Kevin Mackway-Jones, Consultant Emergency Physician – the Manchester Royal Infirmary and the Royal Manchester Children’s Hospital, Medical Director – North West Ambulance Service, Honorary Civilian Consultant Advisor in Emergency Medicine to the British Army, Professor of Emergency Medicine – Centre for Effective Emergency Care, Manchester Metropolitan University.

Acknowledgments

The editors would like to thank all those in the North West Ambulance Service who have contributed their time and expertise to this project and in particular to Stephanie Allmark and Stephen Scholes whose contribution and support remains absolutely invaluable.

Members of the Original Manchester Triage Group

Kassim Ali, Consultant in Emergency Medicine

Simon Brown, Senior Emergency Nurse

Helen Fiveash, Senior Emergency Nurse

Julie Flaherty, Senior Paediatric Emergency Nurse

Stephanie Gibson, Senior Emergency Nurse

Chris Lloyd, Senior Emergency Nurse

Kevin Mackway-Jones, Consultant in Emergency Medicine

Sue McLaughlin, Senior Paediatric Emergency Nurse

Janet Marsden, Senior Ophthalmic Emergency Nurse

Rosemary Morton, Consultant in Emergency Medicine

Karen Orry, Senior Emergency Nurse

Barbara Phillips, Consultant in Paediatric Emergency Medicine

Phil Randall, Consultant in Emergency Medicine

Joanne Royle, Senior Emergency Nurse

Brendan Ryan, Consultant in Emergency Medicine

Ian Sammy, Consultant in Emergency Medicine

Steve Southworth, Consultant in Emergency Medicine

Debbie Stevenson, Senior Emergency Nurse

Claire Summers, Consultant in Emergency Medicine

Jill Windle, Lecturer and Practitioner in Emergency Nursing

International Reference Group

Austria
Stefan Kovacevic
Andreas Lueger
Willibald Pateter

Brazil
Welfane Cordeiro
Maria do Carmos Rausch
Bárbara Torres

Germany
Joerg Krey
Heinzpeter Moecke
Peter Niebuhr

Mexico
Alfredo Tanaka Chavez
Elizabeth Hernandez Delgadillo
Noe Arellano Hernandez

Norway
Grethe Doelbakken
Endre Sandvik
Germar Schneider

Portugal
Paulo Freitas
Antonio Marques
Angela Valenca

Spain
Gabriel Redondo Torres
Juan Carlos Medina Álvarez
Gema García Riestra